Bernard Shaw and Ted Lotti - Hearst Tower
"It was important that the security team we hire has a sound work ethic, a professional appearance, strong interpersonal skills and a commitment to training," said Bernard Shaw, Vice President and Director of Corporate Security for the Hearst Corporation. "In addition, we needed to ensure that we hired qualified officers who act in a courteous manner to all visitors and employees without being star-struck or intimidated. Celebrities pass through this building on a daily basis, and we need our officers to treat them - and all of our 2,000 building occupants - with civility and professionalism."
"AlliedBarton's commitment to training as demonstrated with the AlliedBarton EDGE was a major reason they were selected," added Ted Lotti, Deputy Director of Corporate Security and retired NYPD Captain. "They place primary importance on providing their security officers with up-to-date and comprehensive training in the physical security sector. By offering both virtual and classroom training programs, they can ensure our security officers are well-versed in a wide variety of tactical and strategic information."
Mark Farrell - Comcast Center
Mark Farrell, Chief Security Officer for Comcast, states: "I would say the AlliedBarton security ambassadors are doing their jobs at a high level. They recognize people and they look them in the eye. They say hello, and tenants and visitors are getting personal service."
"We have seen a return on our investment in all of the critical intangibles such as training, recruiting and forming partnerships with everyone involved," Farrell explained. "The staff feels important and understands that they are a part of the overall success of the property. They arrive early for voluntary roll call and remain on site until they've briefed the next shift. The security staff at the Comcast Center is dedicated and reliable."
Ken McGlynn - Howard Community College
"Our security officers are the school's first and primary line of defense and work in partnership with local law enforcement. Our security team is highly experienced and well-trained, yet approachable. The security officers have a mentor-like relationship with our students and are highly respected and well-regarded on campus."
Mark Harmon - The Franklin Institute
Mark Harmon, the Director of Safety and Security at The Franklin Institute (a museum dedicated to preserving the legacy of Benjamin Franklin), had this to say about the security AlliedBarton staff provided for the $675 million Tutankhamun and the Golden Age of the Pharaohs exhibit: "We certainly accomplished everything we planned - nothing was damaged, incident calls (mostly medical) were handled quickly and professionally, and on-site management was very responsive to our needs and those of our visitors."
Herb Lottier - The Philadelphia Museum of Art
"Security is of paramount importance to a visitor's museum experience," said Herb Lottier, the head of the Philadelphia Museum of Art security staff. "Typically, we are the only people that a visitor will see - we're uniformed, we're highly visible, and we're all over the building. Our partnership with AlliedBarton provides us with high-quality security officers who help to make a visit to the Philadelphia Museum of Art a positive, enlightening experience."